A Rideshare Star membership is much more flexible and comes with many more benefits than a car rental. Rideshare Star gives members flexible access to a shared fleet of vehicles, regular maintenance, rideshare insurance, roadside assistance, car washes, and more. Stay tuned for new developments throughout 2021—we have an exciting year ahead!
How soon can I get into a car?
The Rideshare Star Program strives to get new members into vehicles within 48 hours (two business days) from initially contacting the program.
Am I eligible for the Rideshare Star Program?
Valid driver’s license
Clean driving record (past 3 years)
No violent, drug, or vehicle related criminal activity (past 3 years)
Please note: The program works best for full-time drivers and gig workers.
Please contact Rideshare Star Program for the latest member pricing.
Where do I pick up my reserved vehicle?
Reserved vehicles can be picked up by appointment only at 1504 Woodlawn Drive, Woodlawn, MD 21207.
How do I get in touch with roadside assistance?
If you need roadside assistance for your fleet vehicle, let Rideshare Star know, and a mobile mechanic will be dispatched immediately.
How do I report an accident?
Check on all parties involved to make sure that no one is hurt. Call 9-1-1 if there may be injuries. Call the police to the scene, if needed. Exchange the information below with all parties involved and contact Rideshare Star with it as soon as possible.
Location of accident (cross street, city, and state)
Driver and passenger names
Make and model of all vehicles
License plate numbers
Insurance card information
Contact information for any eyewitness(es)
Name and badge number of any responding officer
How often does my car need maintenance?
Rideshare Star fleet cars receive regular maintenance every 5,000 miles. Safety inspections are performed every 10,000 miles per Maryland State law.
How do I schedule car maintenance?
Call Hampden Tires & Auto Repair for any regular maintenance and ALL inspections at (443) 872-5878 and ask for availability. Let the shop know you are in the Rideshare Star carshare program.
Hampden Tires & Auto Repair is located at 1045 W 41st St, Baltimore, MD 21211. You may be required to drop off the car for a few hours if they are busy. Sorry, due to current Covid-19 restrictions, there is no waiting at the shop.
If the vehicle is not due for a Maryland State Inspection, the car may “also be taken to Patrick’s Auto Repair in Catonsville, MD for regular maintenance. All body shop repairs are handled by Saul Auto Body.
Patrick’s Auto Repair and Saul Auto Body are located at 1012 Leslie Avenue, Catonsville, MD (Suite A and B respectively). ***Outside shops are not permitted.***
Are there any current specials or discounts available?
Rideshare Star offers discounted member rates for weekly members, new referrals, and honest online reviews.